Privacy Notice
Version 2026.1 · effective 10/11/2026.
1. Who handles your personal data
- 1.1the company that invited you decides why and how your personal data is used in its records (Data Fiduciary). StoreWorks processes that data for the company that invited you (Data Processor). StoreWorks is Data Fiduciary only for your sign-in account data.
2. What we collect
- 2.1Name, work email, phone, role and company; sign-in times, network address and browser details; records you create (requests, approvals, receipts, service reports, photos, videos, voice notes); for customers, site address, machine location links and contact persons.
- 2.2We do not collect Aadhaar, bank passwords, card numbers, health or other sensitive data. Do not enter them.
3. Why we use it
- 3.1To create and secure your login; run the workflows of the company that invited you; show who did what and when (audit trail); send sign-in, invitation and workflow emails; prevent fraud and misuse; meet legal duties; and support and improve the Platform.
- 3.2We do not sell personal data, and we do not use it for advertising.
4. Sharing and storage
- 4.1Your data is visible only to authorised people in the company that invited you and, for portal customers, to the supplier's staff who handle your orders and service. It is not shown to other companies.
- 4.2We use trusted cloud hosting, email and AI service providers bound by confidentiality and security duties. Data may be processed outside India where the law allows; we follow any restriction notified by the Government of India.
- 4.3We keep data while the account or subscription is active and as long as needed for legal, tax and audit purposes, then delete or anonymise it.
5. Your rights
- 5.1You may ask to access a summary of your data, correct or complete it, have it erased where no longer needed, withdraw consent, nominate a person to act for you, and raise a grievance. Ask your Company Administrator or supplier first; you may also write to the Grievance Officer, StoreWorks: to be published on this page before commercial launch.
- 5.2Withdrawing consent does not affect processing already done, and may mean you can no longer use the Platform. Records that the law or the company that invited you's audit needs are retained.
- 5.3If your grievance is not resolved, you may approach the Data Protection Board of India.
- 5.4This notice is in English. You may ask for it in any language listed in the Eighth Schedule to the Constitution of India.
6. Age
- 6.1The Platform is for business use by persons aged 18 or above. Do not create an account for anyone younger.